Self-Care for the Gambling Industry by GamCare

Short eLearning course for gambling industry staff on practising self-care, so that they can more effectively support their at-risk customers.

What does the eLearning cover?

This bite-size eLearning course has been developed for gambling industry staff working in specialist safer gambling and vulnerable customer support roles.

Objectives of training:

  • Learn how self-care can help you manage stress, avoid burnout, maintain a healthy work-life balance, and build resilience.
  • Establish and maintain appropriate boundaries when interacting with customers, ensuring you can provide support without compromising your mental and emotional well-being.
  • Explore hands-on examples of self-care activities that can be easily incorporated into your daily routine.

Learners will also receive a helpful takeaway resource to download upon completion of the training.

Who is the eLearning for?

The course is aimed at those working in safer gambling or vulnerable customer support roles in the gambling industry.

Curriculum :
1. Introduction
2. Meet Your Trainer
3. The Risks of Not Practising Self-Care
4. The Self-Care Wheel
5. Frank's Story
6. Practising Self-Care
7. Further Support and Summary